This is the second in a series to of presentations that may be used for de-escalation/workplace violence education (best viewed full screen):
Exploration of the principles, strategies, and tactics of the "Third Path" when responding to agitation and aggression.
Thursday, January 26, 2012
Free De-escalation/Work Place Violence Education Resources: 1
These online presentations are free to use for staff education (best viewed full screen):
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